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Sign up now!

SmartHub will help you manage your account like never before.

ATTENTION Auto Pay Members

​If you previously were using automatic payments with us you will need to re-enter your payment information.
Use the instructions below to quickly get your account registered and set up for Auto Pay.

RE-REGISTERING ACCOUNT

AUTO PAY SETUP (WEB PORTAL)

Click HERE for a step-by-step guide

  • Log in to SmartHub web portal.

  • From the home screen click on Billing & Payments menu.

  • From the Billing & Payments screen click on the Auto Pay Program sub-menu.

  • Click on Sign Up for Auto Pay and follow the instructions on the screen.

AUTO PAY SETUP (MOBILE APP)

  • Log in to the mobile app.

  • From the main screen click on Bill & Pay at the bottom of the screen.

  • Tap on the Auto Pay Program sub-menu and follow the instructions on the screen.

  • If you have questions or experience any issues, we are here to help. You can contact us with your questions.

What is SmartHub?

On the go and in control. Now you can manage your account like never before!

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SmartHub has several features that make managing your account as easy as possible. Whether through the web, or your smartphone or tablet (Android or iOS), you’ll be able to pay your bill, view your usage, contact customer service and get the latest news.

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As soon as you log in, you’ll be able to view your billing history and make a payment with just a couple of clicks. You’ll be able to see your current bill, along with bills from the previous month or even the previous seasons, if you want to compare costs. Not only will you see your billing history, but you’ll be able to view your actual use. You can see how your use is trending over time, which will allow you to take steps to lower your bill.

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Making payments through SmartHub is fast and easy. The first time you make a payment either through the web or through your mobile device, you’ll be able to securely store your payment information for future transactions. The next time you need to pay your bill, it will only take a couple of clicks.

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You’ll also be able to see important notices with SmartHub. You’ll be able to select how you want to be notified about your bill, including email and text messaging. You’ll even be able to set usage thresholds so that you’ll know when you’re using more than you’d like which will help you keep your electricity bill as low as possible.

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Reporting a service issue is a snap with the SmartHub mobile app. There’s no need to call the office, just let us know about the issue with a few clicks. You can also contact us for customer service requests or with any questions you may have. You can now contact us at any time from anywhere.
 

Getting started with SmartHub is as easy as 1-2-3!

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Register your SmartHub account
 

Locate your new account number (instructions below) and get registered!

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Download the new app!
 

​Manage your account on the go from
anywhere at any time!

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Activate the features you want
 

This is your opportunity to give features like paperless billing and Auto Pay a try!

  • Do I have to use SmartHub to pay my bill?
    No. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Click HERE to view multiple payment options to pay your SELCO accounts. To make sure you are paying SELCO directly, there are a number of ways you can securely pay your bill. Online- visit Smarthub at SELCO.ShrewsburyMA.gov/smarthub or click the "Pay your Bill" tab on the top of our website. Mobile App - Download the Smarthub mobile app on Apple or Google Play. By Mail - Mail your received bill with the bill ticket to our P.O. Box as listed on your bill. In-Person - Visit our office at 100 Maple Ave. By Phone - Call 508-841-8500 and press 1 to pay your bill. Participating Retailers - Pay your bill at participating retailers (a $1.50 fee will apply) such as Walgreens, Walmart, CVS & 7-11. Visit pay.vanilladirect.com/pages/retailers. You must bring your bill with you to pay.
  • Can I manage and make payments on multiple accounts with SmartHub?
    Yes. SmartHub shows all of your accounts, along with the amounts due for those accounts. You may make a payment to a single account or multiple accounts (Electric & Communications) from both the website and mobile app.
  • How can I view my energy use?
    You can view your energy use on the website and app. On the website: Click My Usage Select My Usage then select Usage Explorer On the app: Select the Energy Use icon to view your energy use.
  • How current is the account information in the app or website?
    The information you see in the app and on the website is shown in real-time. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current.
  • How do I avoid being scammed by another party when being asked about SmartHub and my new account number?
    Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. If you do receive such communication from someone claiming to be a our Employee, please report it to us. DO NOT USE Doxo, or any other third part app to pay your bill. Click HERE to review the options on how to pay your SELCO Bill.
  • How do I read my bill?
    Click HERE for more information on how to read and understand the new bill format.

SmartHub Video Lessons

Register your account (Web Portal)

Register your account (Mobile App)

  • Do I have to use SmartHub to pay my bill?
    No. You can take advantage of all the features of SmartHub or you can continue to pay your bill as you currently do. Click HERE to view multiple payment options to pay your SELCO accounts. To make sure you are paying SELCO directly, there are a number of ways you can securely pay your bill. Online- visit Smarthub at SELCO.ShrewsburyMA.gov/smarthub or click the "Pay your Bill" tab on the top of our website. Mobile App - Download the Smarthub mobile app on Apple or Google Play. By Mail - Mail your received bill with the bill ticket to our P.O. Box as listed on your bill. In-Person - Visit our office at 100 Maple Ave. By Phone - Call 508-841-8500 and press 1 to pay your bill. Participating Retailers - Pay your bill at participating retailers (a $1.50 fee will apply) such as Walgreens, Walmart, CVS & 7-11. Visit pay.vanilladirect.com/pages/retailers. You must bring your bill with you to pay.
  • Can I manage and make payments on multiple accounts with SmartHub?
    Yes. SmartHub shows all of your accounts, along with the amounts due for those accounts. You may make a payment to a single account or multiple accounts (Electric & Communications) from both the website and mobile app.
  • How can I view my energy use?
    You can view your energy use on the website and app. On the website: Click My Usage Select My Usage then select Usage Explorer On the app: Select the Energy Use icon to view your energy use.
  • How current is the account information in the app or website?
    The information you see in the app and on the website is shown in real-time. However, if you keep your app or web version open for an extended time, you should refresh the page by selecting a new option in order to ensure the information is current.
  • How do I avoid being scammed by another party when being asked about SmartHub and my new account number?
    Please know that throughout this communication process, we will never call or email you to ask for credit card numbers, bank account routing numbers or any other type of personal information. If you do receive such communication from someone claiming to be a our Employee, please report it to us. DO NOT USE Doxo, or any other third part app to pay your bill. Click HERE to review the options on how to pay your SELCO Bill.
  • How do I read my bill?
    Click HERE for more information on how to read and understand the new bill format.
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